Level 2 Certificate in Principles of Business Administration

8-12 months

Tutor-led remote learning

LDSS funded

Level 2 Certificate in Principles of Business Administration

601/7071/2

The purpose of this qualification is to provide learners with the underpinning knowledge and practical skills required by employees to work in a range of business environments and to build a pathway for advanced business studies.

Learners will also develop essential knowledge of how to carry out administration tasks, such as communication, office and financial administration, human resource support and data management.

Quality assured & government recommended · Skills for Care approved qualifications

Who is the Level 2 Certificate in Principles of Business Administration for?

Those interested in building smarter customer support for better experience that drives customer satisfaction.
Those who work with the public face to face, over the phone or via email, social media or live chat.
And anyone who wants to know how to carry out administrative tasks such as managing information and supporting events, applying their knowledge in a variety of business sectors and job roles

What you'll study (mandatory units)

Unit 01 Principles of providing administrative services
Unit 02 Principles of business document production and information management
Unit 03 Understand communication in a business environment
Unit 04 Understand employer organisations
Unit 05 Understand how to develop working relationships with colleagues
Optional Units
Unit 06 Understand how to carry out business administration tasks
Unit 07 Understand how to provide administrative support for meetings
Unit 09 Understand how to store, retrieve and archive information
Unit 15 Know how to publish, integrate and share using social media

Progression routes

NCFE CACHE Level 2 Apprenticeship in Business Administration
NCFE CACHE Level 3 Apprenticeship in Business Administration
NCFE CACHE Level 3 Certificate in Principles of Business Administration
NCFE CACHE Level 3 Diploma in Skills for Business: Human Resources
NCFE CACHE Level 4 NVQ Diploma in Business Administration

Entry requirements

Learner must be aged 16 or over
Learner should have achieved a Level 1 qualification
In work or volunteering in a cleaning environment

Qualification Summary

Qualification aim reference601/7071/2

Guided learning hours (GLH)155

Total qualification time (TQT)170

Assessment methodPortfolio of evidence

Minimum age19

LDSS funded

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